eCounseling.com Privacy Policy

eCounseling.com understands the value and importance of your privacy. Please read this Privacy Policy to better understand the commitment of eCounseling.com to safeguard confidential personal and mental health information.

Registration

In order to access professional services clients will need to register with eCounseling.com. In this process, they will be asked to provide their name, contact information, as well as create a username and password. Clients will also need to provide payment information to access professional counseling services. Please note: due to common counseling laws regarding minors, eCounsleing.com is not appropriate for individuals under the age of 18.

Cookies

As a standard practice for many websites, eCounseling.com assigns a random/anonymous number to visitors to the website. This allows for the tracking of how many times visitors are viewing the eCounseling.com website, as well as which sections of the website are most popular/accessed. This random number is called a “cookie” and is kept in a file on one’s computer similar among many from other websites. By themselves, cookies cannot be used to determine the identity of any visitor to eCounseling.com. Therefore, unless a visitor explicitly provides identifying information, eCounseling.com will not know the identity of any of its visitors. By and large, browsers are set to accept cookies automatically. However, one does have the ability to set one’s web browser to refuse cookies or alert one when cookies are being sent. Sometimes, changing these settings can adversely affect the functionality of websites with a standard web browser.

Emailing Policy

eCounseling.com may send occasional emails to persons who have registered and provided email address information, as a means of keeping visitors up to date with eCounseling.com services and promotions. eCounseling.com DOES NOT TRADE OR SELL ANY USER INFORMATION WITH OTHER COMPANIES. Also, a user of eCounseling.com can “opt-out” of receiving eCounseling.com emails at any time and without penalty. Email information is viewable only by select administrators, and the visitor’s counselor if applicable.

eCounseling.com Administration

eCounseling.com administration may view one’s account information to confirm registration, check account status, troubleshoot any technological problems, or assist clients or their counselor. Administration with eCounseling.com understands and ensures confidentiality of user records to the greatest extent of the law.

Disclosure of Personal Information

eCounseling.com does not sell, or trade personal information. Furthermore, eCounseling.com will not disclose any personal information that any user has provided to any outside party except in the following circumstances: