It is an ethical standard that whenever someone visits a professional counselor, that counselor creates a counseling file. In this, the counselor includes important information such as the client’s history, social support, presenting problem, treatment goals and progress. This file is strictly confidential to the greatest extent of the law. For more information, feel free to talk personally with your counselor.
This is NOT an appropriate service if you are seriously considering suicide. Help is available however! Call 1-800-SUICIDE for immediate assistance, or call 911 to contact your LOCAL authorities. Emergency professionals in your area are best equipped to provide affective treatment.
Though some persons who use our service are in crisis, many are not—and we do not consider ourselves a “crisis line”. Unlike a crisis line, eCounseling.com lists only professional counselors, and strives to help persons build an ongoing client-counselor relationship. If you are suicidal and are looking for immediate crisis help, please contact your local services by dialing 911.
eCounseling.com is committed to ensuring client confidentiality, and implements many securities to make sure your confidentiality is ensured. In most states it is necessary for a counselor to breach confidentiality if a client is considered an immediate threat to him/herself or others. Also, a counselor is mandated to report any disclosed information regarding the abuse of a minor, handicapped, or elderly person. In some instances client files can be subpoenaed by a court of law. Feel free to speak with your counselor in regards to your rights of confidentiality.
Simply click "Find a Counselor" and search by location, counselor specialties like anger or depression, or your preferred method of counseling (video, chat, in-person, etc.)
All counselors listed on eCounseling.com have stated that they are fully licensed, are in good standing with their licensure boards, and have professional liability insurance. In addition, many counselors undergo the eCounseling.com “Verification” process. This means we double-check the counselor’s license and credentials. Look for the “Verified” logo when selecting a counselor (or be sure to check you counselor’s credentials). Lastly, eCounseling.com removes counselors who are found to not have proper credentials, who do not receive positive client feedback, and who do not maintain the high ethical standards of eCounseling.com.
Counselors who wish to cancel their accounts need to follow the guidelines within the Cancellation Policy.
Please read the entire document first. Here is the required form to fax - Cancelleation Form
We hope you'll change your mind!