Counselors set their own rates for in-person, telephone, text chat, and online video counseling. So you get paid the fee you set, minus a small technology fee eCounseling.com takes for credit card processing and use of services. To set your fee, simply follow the prompts in your eCounseling.com account settings. Clients pre-pay for counseling, so there is never a problem with billing. Counselors receive payment on a monthly basis for the sessions that performed in the previous month.
This is what is known as a "Point-of-Service" issue. In our terms of service which both clients and counselors agree to upon eCounseling.com sign up, it states the following in section 5.8: 5.8 POINT-OF-SERVICE. For a client who resides outside their eCounselor’s state of residence and professional licensure, there is an important issue that should be understood by clients before counseling begins: By utilizing these counseling services, the client agrees that he or she is soliciting the services of a professional outside of his or her state of residence. By doing this, the client agrees that the “point-of-service” of counseling is to occur in the counselor’s state of residence and licensure, not the client's. In essence, the client is using the telephone or the Internet (the “information highway”) to virtually travel to the counselor (the counselor’s state of professional practice). Hence, counselors are accountable to and agree to abide by the ethical and legal guidelines prescribed by their state of licensure and residence. By agreeing to solicit the counselor’s services, the client agrees to these terms. If you do not understand, or have any questions regarding this issue, please feel free to ask the counselor about this issue, or contact eCounseling.com support at support@ecounseling.com DISCLAIMER: The above should not be construed as legal advice. If you have questions about legality or liability, please contact a qualified legal professional.
From our end, we'd encourage you to bear in mind that the monthly cost of your membership will be exponentially returned if you net just 1 client from our service. For most clinicians, 1 session equals a return on 2-3 months of eCounseling membership fees. Our Counselor-Client Agreement & Consent which you agree to upon sign-up states all of our policies, but we've listed this one for you here again: We will cancel your membership currently if you follow our membership cancellation procedure, which is in place to prevent unauthorized changes to our members' accounts: 1. Email support@ecounseling.com with the subject line: CANCEL. 2. Include your username, full name, and phone number. 3. Include the answer to your security question. Please note: until you complete this cancellation process, your account has not been cancelled.
Counselors who wish to cancel their accounts need to follow the guidelines within the Cancellation Policy.
Please read the entire document first. Here is the required form to fax - Cancelleation Form
We hope you'll change your mind!